Payment Terms & Conditions of Use

Payment.

We accept all major credit cards. Our shopping cart facility allows you to buy securely online using your visa, master or debit card.

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We are verified business account holders with PayPal and accept payments from customers using PayPal. If you haven't already got an account with PayPal, joining is swift and simple; anyone with an email address can join! You do not even have to have an account to pay with your credit or debit card. When you are directed to the PayPal page, simply follow the instructions there.

Terms & Conditions

**OUR NO QUIBBLE GUARANTEE**

We want you to be happy with the products and service we provide. We therefore guarantee that if for any reason you are not completely satisfied with any item you order from us, simply email us here at
RAINBOW KITS & CRAFTS notifying us of the problem and we will refund or exchange your goods. Any notification of faulty or damaged goods must be made by email within 3 days of receipt. Goods must be returned unused and in the same condition as received. Please always email us before returning any goods. Return postage is the responsibility of the buyer.

Delivery.
We deliver to UK (including Northern Ireland and Channel Islands) only

We aim to have all orders dispatched within 48 hours of receipt of payment (excluding weekends & Bank Holidays).

Post & Packaging .
We have a flat rate post & packaging charge of only £2.99 on orders under £35.00.
FREE P&P ON ORDERS OVER £35.00.   

Returns.
If you need to return goods to us, please notify us by email with the reason within 3 days of receipt of your order. Upon receipt of returned (unused) goods we will issue a full refund. Returns are at buyer's own postal expense.

Privacy policy.
Your privacy is important to us. We do not, under any circumstances, hold or disclose your personal details. Credit card details are not handled by us but by a third party. 

 

We endeavor to resolve any problems you may have regarding our products or services.

Any problems please email: customerservices@rainbowkitsandcrafts.co.uk

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